I did not know that but apparently it’s true. Which would go a long way to explaining the queues and why they’ve turned the place into a shopping mall. Several shopping malls, indeed. It’s awfully reminiscent of Railtrack with their station re-developments - Paddington being the prime example - and, for that matter, some of Japan’s private railways with their penchant for department stores and resorts.
If people are not allowed to make money out of their primary business they’ll neglect it and find ways to make money out of secondary businesses.
Not, that Japan’s railways neglect the train business.
Why are Japanese trains so overcrowded?, Transport Blog, 6 February 2004.